Posted by You know your game is a success when…
People start impersonating your staff! We have been made aware that there have been a few instances of people attempting to impersonate the GSN Staff, and have been contacting players as “game officials” through Facebook (and possibly other means).
In the unlikely event that Solitaire TriPeaks or GSN does need to contact a player who hasn’t requested it through Player Services, it will never be done via Facebook. It will only be done via email from an account that has the “@gsn.com” or “@gsngames.com” domain.
If you are contacted by someone claiming to represent Solitaire TriPeaks or GSN and it’s not via email from the above mentioned domains, and/or sounds fishy, then please do contact our Player Services department either via the game (Menu/Help then tap the “Still need help? Contact us!” link) or through our tripeaksplayersupport@gsngames.com with as much information about the contact as possible.